"Something went wrong trying to render the PDF..."

Daniel Lewis shared this problem 4 years ago
In Progress

Several weeks ago the Kopernio plug-in in my browser has stopped functioning; I now only get msg "Something went wrong trying to render the PDF. The problem has been logged and and will be fixed soon." I've gotten this for numerous days in a row. Help!

Replies (9)

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Hi Daniel,

Thanks for taking the time to report this.

Please email us at help@kopernio.com with the following details:

- your browser (name and version number)

- an example article's DOI or URL

- if you get the error off-campus, please share the name of your institution

Alternatively, you can share these details here in the comment section.


Best,

Virag

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Disable the Kopernio plug-in from your browser's extensions/add-ons manager, restart the browser, and then re-enable it. slope

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Hi Virag,

I’m currently using Safari version 16.2 on an iMac. The DOI of the article is 10.5678/sample.doi. The issue occurs off-campus and my institution is DEF Institute.

Thanks for your assistance!

Best,
tunnel rush

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We have acknowledged the issue and will resolve it promptly. This has happened to me multiple days in a row. basketball legends

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Kopernio is having issues and needs to be resolved soon so you can use it again. cookie clicker

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Remove the Kopernio plugin from your browser and Papa's Pizzeria reinstall it. This can often resolve issues with corrupted or outdated installations.

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Hello everyone, admin. Nice to meet you. Do you want to try playing We Become What We Behold ? Play with me, it's really fun.

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