"Something went wrong trying to render the PDF..."
In Progress
Several weeks ago the Kopernio plug-in in my browser has stopped functioning; I now only get msg "Something went wrong trying to render the PDF. The problem has been logged and and will be fixed soon." I've gotten this for numerous days in a row. Help!
The same problem
Hi Daniel,
Thanks for taking the time to report this.
Please email us at help@kopernio.com with the following details:
- your browser (name and version number)
- an example article's DOI or URL
- if you get the error off-campus, please share the name of your institution
Alternatively, you can share these details here in the comment section.
Best,
Virag
Hi Daniel,
Thanks for taking the time to report this.
Please email us at help@kopernio.com with the following details:
- your browser (name and version number)
- an example article's DOI or URL
- if you get the error off-campus, please share the name of your institution
Alternatively, you can share these details here in the comment section.
Best,
Virag
Disable the Kopernio plug-in from your browser's extensions/add-ons manager, restart the browser, and then re-enable it. slope
Disable the Kopernio plug-in from your browser's extensions/add-ons manager, restart the browser, and then re-enable it. slope
Hi Virag,
I’m currently using Safari version 16.2 on an iMac. The DOI of the article is 10.5678/sample.doi. The issue occurs off-campus and my institution is DEF Institute.
Thanks for your assistance!
Best,
tunnel rush
Hi Virag,
I’m currently using Safari version 16.2 on an iMac. The DOI of the article is 10.5678/sample.doi. The issue occurs off-campus and my institution is DEF Institute.
Thanks for your assistance!
Best,
tunnel rush
We have acknowledged the issue and will resolve it promptly. This has happened to me multiple days in a row. basketball legends
We have acknowledged the issue and will resolve it promptly. This has happened to me multiple days in a row. basketball legends
Kopernio is having issues and needs to be resolved soon so you can use it again. cookie clicker
Kopernio is having issues and needs to be resolved soon so you can use it again. cookie clicker
Remove the Kopernio plugin from your browser and Papa's Pizzeria reinstall it. This can often resolve issues with corrupted or outdated installations.
Remove the Kopernio plugin from your browser and Papa's Pizzeria reinstall it. This can often resolve issues with corrupted or outdated installations.
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