"Something went wrong trying to render the PDF..."

Hi Daniel,

Thanks for taking the time to report this.

Please email us at help@kopernio.com with the following details:

- your browser (name and version number)

- an example article's DOI or URL

- if you get the error off-campus, please share the name of your institution

Alternatively, you can share these details here in the comment section.

Best,

Virag

Disable the Kopernio plug-in from your browser's extensions/add-ons manager, restart the browser, and then re-enable it. slope

Hi Virag,

I’m currently using Safari version 16.2 on an iMac. The DOI of the article is 10.5678/sample.doi. The issue occurs off-campus and my institution is DEF Institute.

Thanks for your assistance!

Best,
tunnel rush

We have acknowledged the issue and will resolve it promptly. This has happened to me multiple days in a row. basketball legends

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Remove the Kopernio plugin from your browser and Papa's Pizzeria reinstall it. This can often resolve issues with corrupted or outdated installations.

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