"Something went wrong trying to render the PDF..."

Daniel Lewis shared this problem 4 years ago
In Progress

Several weeks ago the Kopernio plug-in in my browser has stopped functioning; I now only get msg "Something went wrong trying to render the PDF. The problem has been logged and and will be fixed soon." I've gotten this for numerous days in a row. Help!

Replies (1)


Hi Daniel,

Thanks for taking the time to report this.

Please email us at help@kopernio.com with the following details:

- your browser (name and version number)

- an example article's DOI or URL

- if you get the error off-campus, please share the name of your institution

Alternatively, you can share these details here in the comment section.



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