Library integration seems broken (stuck on "Loading...")

Arash Alizadeh shared this problem 10 months ago
Known

Library integration seems broken (stuck on "Loading...")

Best Answer
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Having the same issue. Affiliated with Deakin University, and gets stuck on "Loading ..." before getting the chance to authenticate. Chrome 79.0.3945.130


EDIT:

Solved the problem- Privacy Badger was blocking the site from authenticating with my University. Allowing tracking allowed authentication :)

Comments (1)

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1

Dear Arash,

Which library are you affiliated with? Do you see the Loading error before or after you are able to submit your institutional credentials?

All the best,

Ben

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2

Having the same issue. Affiliated with Deakin University, and gets stuck on "Loading ..." before getting the chance to authenticate. Chrome 79.0.3945.130


EDIT:

Solved the problem- Privacy Badger was blocking the site from authenticating with my University. Allowing tracking allowed authentication :)

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1

Hi Chris,

Thank you for sharing your update - I'm glad it works now.

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