Library integration seems broken (stuck on "Loading...")

Arash Alizadeh shared this problem ago

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The same problem

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Chris Culhane ●

Having the same issue. Affiliated with Deakin University, and gets stuck on "Loading ..." before getting the chance to authenticate. Chrome 79.0.3945.130

EDIT:

Solved the problem- Privacy Badger was blocking the site from authenticating with my University. Allowing tracking allowed authentication :)

Replies (1)

EN Click Team ●

Dear Arash,

Which library are you affiliated with? Do you see the Loading error before or after you are able to submit your institutional credentials?

All the best,

Ben

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Chris Culhane ●

Having the same issue. Affiliated with Deakin University, and gets stuck on "Loading ..." before getting the chance to authenticate. Chrome 79.0.3945.130

EDIT:

Solved the problem- Privacy Badger was blocking the site from authenticating with my University. Allowing tracking allowed authentication :)

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Virag ●

Hi Chris,

Thank you for sharing your update - I'm glad it works now.

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