Initial/reinstantiated Dropbox sync saves pdfs with unreadable names

Bob Myhill shared this problem 11 months ago
In Progress

If a new paper is accessed while Dropbox synchronisation is on, the pdf saved in dropbox has a sensible name (author, year, abbreviated title). However, initial synchronisation (and resynchronisation after turning dropbox sync back on) saves the files already in Locker with unreadable names (e.g. fb27941c-2f5e-4e07-ac35-779563ec29d6.pdf).

Can this be fixed?

Comments (1)

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1

Dear Bob,


Thank you for taking the time to report this.

Our engineering team is now investigating this issue - I will keep this thread updated.

Best,

Virag

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2

Hello, I was wondering if there were any updates on this please?

I newly synced with Dropbox and all my files have garbled names.

Thank you!

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