Wikipedia and Chrome Window issue

Jack shared this problem 7 months ago
Solved

Whenever I open Wikipedia, multiple new windows of the same Wikipedia page open up.


Kopernio then has this message "Don't see the library login window? We can help you to relaunch it"

- Only when I close this message box on the original tab, do the windows stop regenerating and popping up.


Quite frustrating and I was wondering if anyone had a resolution? Thank you

Comments (2)

photo
1

Same problem. On my machine (Win10, latest update) the cascade of new Wikipedia windows is so fast it fills my screen before I can close the original Kopernio message box. Only way to stop it is to exit Chrome. Loving the new Kopernio update but this is rendering Wikipedia unusable.

photo
1

Thank you both for reporting this. The engineering team is currently looking into this issue, and I will update this thread as soon as a fix is out.

Could you please try temporarily updating Kopernio's site access? We've published an FAQ on how to do this in your browser:

https://kopernio.zendesk.com/hc/en-gb/articles/360012582639

Let me know if you have any questions.