when my locker storage is *almost* full, PDFs just stop loading.

Charyl shared this problem 17 months ago
Solved

all my pdfs just stop loading properly, when i search it on google scholar, the view pdf tab is visible. But when I click on them, they just tell me "unable to load pdf" with no reason whatsoever. it doesn't help when i refresh the page multiple times either. my locker was at 71%, so i cleared all of the pdfs in there and all my new stuff loaded perfectly.

Comments (2)

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Dear Charyl,

Many thanks for reporting this. Our engineers are looking into it now.

Will keep you psoted

Thanks for bearing with us in the meanwhile.

Ben

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Dear Charyl,

We've just released a fix to the viewer which should hopefully address this issue. Please let me know if the error persists.

All the best,

Ben