RIS cann not reach endnote

liru shared this problem 4 years ago
Not a Problem


Replies (1)


Hi Liru,

Thank you for reaching out. I will try to get this fixed for you as soon as possible.

Can you please confirm a few extra details so we can test it on our end?

  • Kopernio and your browser's version numbers
  • Do you refer to the Endnote X9.2 upgrade?
  • DOI or URL to an example article on the journal website

You can find the Kopernio version number in the top right corner here: https://kopernio.com/settings.

You can update the comment section here or email us at help@kopernio.com.

Many thanks in advance,


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