PDF access is too slow
We've just rolled out two major improvements that should speed up the time it takes you to get your PDF.
We're working on more improvements that will make Kopernio even more zippy in future. Keep you posted :)
Yes, I am also facing this problem. PDF is not working fast and it takes too much time for the opening. How will this be fixed? I have faced the exact issue with my gmail it also takes too much time to open the PDF then I contact gmail customer support they told me that this is happening due to the old version of the application.
From your comment it sounds like this might not be a Kopernio-specific problem. It could be any of a number of things including1) Out of date browser
2) Slow/unreliable internet connection
3) Interference from other applications.
I don't know which browser you usually use, but have you considered switching to a fresh install the latest Chrome/Firefox and seeing if the problem persists.
pdf can't be downloaded by using the kopernio, how can it be resolved. please give me the gateway...
Can you please share the title/DOI of an example article that Kopernio failed to deliver for you?
I will look into this for you right away.
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