Exporting PDF to EndNote from Firefox broken

Heiko Moeller shared this problem 4 years ago
In Progress

Dear Kopernio Team,

I have updated to Endnote 9.2 (Bld 13018), and I have specified Endnote in Kopernio's settings/integrations. I am using Firefox 70.0.1 (64bit) under Windows 10.

When I use the "Export to Endnote" button, the information contained in the RIS file gets properly transferred to my Endnote library, however, not the pdf.

How to get it to work?

Thanks in advance and best regards,

Heiko Moeller

Replies (1)


Dear Heiko,

Thank you for taking the time to report this.

We logged this error with the EndNote technical support and engineering team. We will keep this thread updated when a fix is released.

In the meanwhile, this functionality should work as expected on Chrome and Opera browsers.

Many thanks for bearing with us.


Leave a Comment
Attach a file