I am unable to download anything using the extension - is it a problem with my browser?

Max Stronge shared this problem 5 years ago

I have had a zero percent success rate in viewing or downloading any PDFs with Kopernio. When I attempt it, a message appears saying that the pdf could not be downloaded, and that the error has been logged. This has been the case for everything I've tried, most recently:


Can anyone else download this article? Is it my browser? how can I fix this?

Thanks in advance

Replies (1)


Hi Max,

Thank you for bringing this to our attention. Our engineers are investigating this issue now and I will update you as soon as we fixed it!

Virag - Kopernio Team

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