I am unable to download anything using the extension - is it a problem with my browser?

Max Stronge shared this problem 8 months ago
Solved

I have had a zero percent success rate in viewing or downloading any PDFs with Kopernio. When I attempt it, a message appears saying that the pdf could not be downloaded, and that the error has been logged. This has been the case for everything I've tried, most recently:

https://www.cambridge.org/core/journals/behavioral-and-brain-sciences/article/sociobiology-of-sociopathy-an-integrated-evolutionary-model/A5F1DDC8F0D32E036B725FE7BFA761AF


Can anyone else download this article? Is it my browser? how can I fix this?


Thanks in advance

Comments (1)

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Hi Max,


Thank you for bringing this to our attention. Our engineers are investigating this issue now and I will update you as soon as we fixed it!


Virag - Kopernio Team