Export to Zotero is querying me to save as pdf

Nye Walker shared this problem 4 years ago
Not a Problem

I'm testing the Export to Zotero feature, and when I have the PDF window open, I click on Export to Zotero and it opens a save dialog for the PDF, not an RIS file. I'm not certain if I have something misconfigured, or if this is a bug. Happy to help troubleshoot though.

Using Windows 10 with Chrome plugin.

Replies (1)


Hi Nye,

Thank you for taking the time to report this. The export button triggers two download events: one for the PDF and one for the RIS. The first pop-up is for the PDF and the second for the RIS. The PDF file will be saved in your computer's download destination in a folder called Kopernio.

When you click to open the RIS with Zotero, the reference record will be created in your library.

Hope this helps but please let me know if you have any questions.

Best wishes,


Leave a Comment
Attach a file