Bookmarking a PDF article inconsistency
Known
I am currently doing a literature review that requires me to analyse numerous sources for information. Most of the time when I bookmark a kopernio PDF of my desire article and re-opening the bookmarked article works fine. But recently, after bookmarking a PDF article, when I try to access it again there is a message saying the the PDF unbale to be accessed. Despite the fact that i just bookmarked a working link prior. I am then unable to find lost PDF.
The same problem
Dear Phong,
Thank you for taking the time to report this.
Unfortunately, I couldn't reproduce the error on my end.
Can you please share some additional information?
- Which browser do you use?
- Can you find the PDF in your "History"? (A link on the left-hand-side in your Locker, previously called Archive)
- Do you have PDF auto-save enabled?
- Can you share an example title/DOI?
You can share these details here in a comment or in an email to help@kopernio.com.
Best,
Virag
Dear Phong,
Thank you for taking the time to report this.
Unfortunately, I couldn't reproduce the error on my end.
Can you please share some additional information?
- Which browser do you use?
- Can you find the PDF in your "History"? (A link on the left-hand-side in your Locker, previously called Archive)
- Do you have PDF auto-save enabled?
- Can you share an example title/DOI?
You can share these details here in a comment or in an email to help@kopernio.com.
Best,
Virag
Replies have been locked on this page!