Batch downloads

Winnie Schats shared this problem 5 years ago
In Progress

A publisher blocked our institutional account temporarily because one of our patrons downloaded 100 pdf's in a single session. Apparently he used Kopernio to do so. As far as I know it is not possible to do batch downloads. I would be interested to hear your advice on how to prevent users from downloading too many pdf's in a single session, so our institute does not get blocked again. Is it possible to adjust settings for this?

Replies (1)

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Hi Winnie,


Thank you for taking the time to report this, we would love to fix this issue for you.

Could you please email us at help@kopernio.com with the details and we'd be happy to investigate this.


Many thanks,


Virag

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