Thanks for sharing this. There's no built-in reporting tool. You can email our tech support at help@kopernio.com if you prefer that over public posts.
I can confirm that this article is not open access, at least that's indicated on Unpaywall's open-access index. The file that's served by the plugin is served because of an error. I have now pushed this to the engineer's backlog.
Best wishes,
Virag
Hi Melinda,
Thanks for sharing this. There's no built-in reporting tool. You can email our tech support at help@kopernio.com if you prefer that over public posts.
I can confirm that this article is not open access, at least that's indicated on Unpaywall's open-access index. The file that's served by the plugin is served because of an error. I have now pushed this to the engineer's backlog.
Hi Melinda,
Can you please share an example article? We review these errors on a case by case basis.
Best,
Virag
Hi Melinda,
Can you please share an example article? We review these errors on a case by case basis.
Best,
Virag
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