American Meteorological Society journals not resolving
Solved
Tested multiple AMS journals, and when on the external page, EndNote Click won't find the publisher version, even if open access (see example below, https://journals.ametsoc.org/jhm/article/4/6/1147/5314/The-Version-2-Global-Precipitation-Climatology). When proxied access to the AMS journal is used, EndNote Click has no problem finding the publisher version. EndNote Click provides PDF access for all other publishers tested on non-proxied sites.
The same problem
Hi Stacy,
Thanks for flagging this. The issue is caused by a broken provider integration. This is now in our engineering team's backlog.
Will update the thread when the fix is live.
Best,
Virag
Hi Stacy,
Thanks for flagging this. The issue is caused by a broken provider integration. This is now in our engineering team's backlog.
Will update the thread when the fix is live.
Best,
Virag
HI Stacey,
A fix is going to be released in the latest plugin update next week. Will confirm when it's live.
HI Stacey,
A fix is going to be released in the latest plugin update next week. Will confirm when it's live.
Hi Stacey,
The fix is live in EndNote Click version1.0.3 now live for Chrome and Firefox.
Thanks for bearing with us.
Best,
Virag
Hi Stacey,
The fix is live in EndNote Click version1.0.3 now live for Chrome and Firefox.
Thanks for bearing with us.
Best,
Virag
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