American Meteorological Society journals not resolving

Stacy Bruss shared this problem 4 years ago
Solved

Tested multiple AMS journals, and when on the external page, EndNote Click won't find the publisher version, even if open access (see example below, https://journals.ametsoc.org/jhm/article/4/6/1147/5314/The-Version-2-Global-Precipitation-Climatology). When proxied access to the AMS journal is used, EndNote Click has no problem finding the publisher version. EndNote Click provides PDF access for all other publishers tested on non-proxied sites./33c09783ab1253151e97e38e571a1926

Replies (3)

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Hi Stacy,

Thanks for flagging this. The issue is caused by a broken provider integration. This is now in our engineering team's backlog.

Will update the thread when the fix is live.

Best,


Virag

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HI Stacey,

A fix is going to be released in the latest plugin update next week. Will confirm when it's live.

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Hi Stacey,

The fix is live in EndNote Click version1.0.3 now live for Chrome and Firefox.

Thanks for bearing with us.

Best,

Virag

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