The chrome plugin of kopernio doesn't work for a long time

rw shared this problem 4 years ago
Solved

Kopernio is currently undergoing maintenance. Apologies for any inconvenience this may cause.

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Best Answer
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Chrome is redirecting the user back to the same page over and over never reaching out server.

We're looking into a fix. It the meantime there is a workaround to end this cycle.

1) Navigate to https://kopernio.com/api/v1/user-data.

2) Chrome will show an error "this page isnt work" or " too may redirects".

3) Click the reload button, the user data page should load, and the plugin should work 100% after that

Replies (2)

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1

Hello,

I can confirm that Kopernio is not under maintenance. This indicates a connection error between your plugin and our servers.

Please uninstall and reinstall the plugin.

Best,


Virag

photo
2

Chrome is redirecting the user back to the same page over and over never reaching out server.

We're looking into a fix. It the meantime there is a workaround to end this cycle.

1) Navigate to https://kopernio.com/api/v1/user-data.

2) Chrome will show an error "this page isnt work" or " too may redirects".

3) Click the reload button, the user data page should load, and the plugin should work 100% after that

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