THE POPUP IS REALLY IRRITATING

Colleen Sweeney shared this question 5 months ago
Need Answer

How do I make the pop up go away?

ITS DRIVING ME CRAZY

Comments (2)

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Hi Colleen,

Can you please confirm which pop-up are you referring to? Is it the Locker storage pop-up or the off-campus authentication prompt?

Best,

Virag

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I also am finding it very frustrating every time I search google scholar it comes up and does not go away when I click no thank you every single page refresh it returns and you have continually click the X to get it off - every single time.

PLEASE PLEASE PLEASE tell me how to turn it off as it is really time wasting and annoying when one is trying to complete papers.

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Hi Jane,

I'm sorry to hear you're having to repeatedly dismiss the pop-up. That sounds frustrating and we we will look into fixing this on Monday. In order to help us debug the issue, would you be able to drop us a line at help@kopernio.com including the email you used to sign up to Kopernio (you can check this at kopernio.com/settings).

Sorry again for the inconvenience and I wish you a nice weekend.

Best,

Ben

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Hi Jane,

Can you confirm that you are signed in to Kopernio? If you click on the green K in the top right hand corner of your browser do you see options to sign in / sign up as in the attached screenshot?

Many thanks,

Ben


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