Cannot receive the reset password mail following your instruction

Chunhung Lo shared this question 2 years ago
Answered

I tried many times to reset my password when submitted my account of email address,

but never received your mail in my email box (checked inbox, spam mail folders).

Please help me solve the problem

Replies (1)

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Dear Chunghung,

Can you please email us at help@kopernio.com with the email address you registered for Kopernio`/`

Best,


Virag

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